Everyone has a story… this is ours
In 2009 Annatjie Dewberry saw a need in the market and decided to sell Gas Geysers on the internet. The reliability of the units and their fast delivery ensured that the business grew.
Herb Kageler joined Annatjie in 2010 as a partner and they formed Dewhot as a company importing their own brand of Gas Geyser. Herb’s technical knowledge meant that Dewhot could now offer technical support and repairs. He has optimised the internal mechanics and quality controls and improves the standards of these units constantly.
The increase in demand which is because of the excellent quality of the gas geysers and the prompt customer service means that we had to have more hands. Marcel joined in 2013 and has taken on the Technical queries and repairs. His extensive knowledge of these units enables most problems to be diagnosed and rectified telephonically. T racy joined in 2015 and does a sterling job with all the quotations and invoicing providing a prompt response. Patrick who has been with us from the beginning continues to be our reliable stores/dispatch man.
We import our own geysers and endeavor to ensure we always have stock
Our geysers have been tested for all required safety regulation requirements. We consistently check to ensure the quality of our units.
Marcel and Herb are always available to talk you through any problems you may experience. We stock all parts and can repair the geysers.
We have steadily built up sound relationships with our couriers and dispatch within 24hrs. Delivery times vary depending on your location. Typical times are Natal & Gauteng 1 day, Cape Town 3 days, outlying areas by post 5 days.
Our customers come first and we pride ourselves on our service and the quality of our geysers. We are constantly looking ay ways to improve our products and offerings.
All our gas water heaters come with a 1 year ex-factory warranty. Geysers must be installed by a certified installer. If we can’t fix it, we will replace it.