Delivery

If receipt of payment is received prior to 14h00, orders will be despatched on the same day. If receipt of payment is received after 14h00 orders will be despatched the next day.

Where does Dewhot deliver to?
We deliver to any address in South Africa.

What are my delivery options?
All orders are dispatched via one of the following options:

  1. Major Centres / Cities – Your order is delivered straight to your door
  2. Outlying Areas / Special Deliveries

In the event of your parcel requiring to be delivered to an outlying area or requiring a dedicated special trip to deliver the shipment, additional charges may be levied.

All these orders are sent to the Post Office of your choice using the ‘counter-to-counter’ service of Speed Services, which will normally be delivered to your choice of Post office counter within 48 – 72 hours.

Examples of major centres
Pretoria, Johannesburg + Sandton, Alberton, Benoni, Midrand, Kempton Park, Bloemfontein, Cape Town, Durban, East London, Port Elizabeth, George, Centurion, Nelspruit and Pietermaritzburg.

Examples of outlying areas include (but not limited to)
Brits, Hartbeespoort, Mooinooi, Paarl, Wellington, Uitenhage, Worchester, Gordons Bay, Franschoek, Aliwal North, Jeffreys Bay, Balfour, Babsfontein, Hammanskraal, Babelegi, Broederstroom, Onderstepoort, Pelindaba, Pyramid, Nigel, Verenining, van der Bilj Park, Sasolburg etc……

Examples of special delivery areas include
Mines, Power Stations, Plots/Farms, Military Bases, Game Lodges, Ports/Harbours, Embassies and Consulates.

We post or courier your order to any address in South Africa. You can also collect your order from our business premises free of charge.

How long does delivery take?

Courier to major centres / cities is 24 – 72 hours

Courier to outlying can take up to 5 working days

Post Office delivery
Unfortunately we cannot guarantee any delivery time frame for Post Office deliveries.

There are no deliveries on weekends or public holidays.

Please note that the lead times shown above are the best case scenarios. We do our best to dispatch orders as they come in and we rely on the couriers not experiencing delays themselves, but we cannot guarantee the lead times, they are just estimates. Please add one working day to be safe. If you need to know exactly how long a particular courier delivery will take, please contact us and we will gladly assist.

Late Deliveries
Unforeseen circumstances e.g. adverse weather, closed roads, strikes, public holidays etc. could prolong the delivery time. However if your delivery has not been delivered after the estimated times shown above, please contact us with your order number so that we can follow up on the matter.

Can I track my order?
We will email you your parcel’s tracking information on request.